Introduction

InTouch Home Team ("we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you use our SaaS product, InTouch Home Team (the "Service"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect information from and about users of our Service, including:

Personal Information: This includes information that you provide to us when you register for an account, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with us. Personal information may include, but is not limited to, your name, email address, phone number, mailing address, and other information you choose to provide.

Usage Information: We collect information about your usage of our Service, such as the features you use, the pages you visit, and the actions you take within the Service.

Device Information: We may collect information about the devices you use to access our Service, such as the hardware model, operating system, unique device identifiers, and mobile network information.

Location Information: We may collect information about your location when you use our Service, either through GPS, Wi-Fi, or IP address.

Cookies and Other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of our Service.

Consent to Text Message SMS Contact: By providing your phone number and opting in to receive text message communication from us, you consent to receiving SMS messages from InTouch Home Team for the purposes of marketing, promotional offers, and other relevant communications. You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.

Use of Information

We may use the information we collect to:

Provide, maintain, and improve our Service;

Personalize your experience with our Service;

Communicate with you about your account, our Service, and updates;

Respond to your inquiries and requests;

Process payments and transactions;

Monitor and analyze usage and trends in connection with our Service;

Detect, investigate, and prevent fraudulent transactions and other illegal activities;

Comply with legal obligations, such as responding to subpoenas or court orders;

And for other purposes as disclosed at the time you provide your information or as otherwise permitted by law.

Sharing of Information

We may share your information with third parties as follows:

With Service Providers: We may share your information with third-party service providers that help us provide and improve our Service.

With Business Partners: We may share your information with our business partners for marketing purposes or to provide you with offers, promotions, or other services.

For Legal Reasons: We may disclose your information to comply with a legal obligation, to protect and defend our rights and property, or to prevent or investigate possible wrongdoing in connection with our Service.

In Connection with a Business Transfer: We may share your information in connection with a merger, acquisition, or sale of all or a portion of our business or assets.

With Your Consent: We may share your information with your consent.

Security

We have implemented reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by email or by posting a notice on our website before the change becomes effective.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]